Privacy Policy

1. Introduction

IAMAIPLUS ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you enroll in our training programs and use our services.

By registering with IAMAIPLUS, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us during registration and enrollment, including but not limited to:

• Full name and date of birth
• Contact information (email address, phone number, postal address)
• Educational background and qualifications
• Employment history and professional experience
• Payment information and billing details
• Government-issued identification (if required for certification)

2.2 Academic Information

• Course enrollment and attendance records
• Assessment scores and project submissions
• Certification and completion status
• Learning progress and performance metrics

2.3 Technical Information

• IP address and device information
• Browser type and version
• Access times and usage patterns
• Learning management system interaction data

3. How We Use Your Information

We use the collected information for the following purposes:

• Educational Services: To provide training, course materials, assessments, and certifications
• Communication: To send course updates, schedule changes, and important notifications
• Payment Processing: To process enrollment fees and manage payment plans
• Placement Support: To provide career guidance and connect eligible learners with potential employers
• Service Improvement: To analyze usage patterns and improve our training programs
• Legal Compliance: To comply with applicable laws and regulations
• Record Keeping: To maintain academic and administrative records

4. Data Sharing and Disclosure

We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information (e.g., for placement opportunities)
• Service Providers: With trusted third-party service providers who assist in delivering our services (payment processors, learning platforms, etc.)
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, safety, or that of our learners and staff

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure servers and databases with access controls
• Regular security assessments and updates
• Staff training on data protection practices
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Academic records are retained for a minimum of 5 years after course completion
• Payment records are retained as required by tax and financial regulations
• Marketing communications data is retained until you opt out
• Inactive accounts may be archived after 2 years of no activity

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Withdrawal of Consent: Withdraw consent for processing where consent was the legal basis

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and learning platforms. These technologies help us:

• Remember your login credentials and preferences
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

9. Third-Party Links

Our website and course materials may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered learners
• Displaying a prominent notice on our learning platform

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.